1. THE MEDICAL EMERGENCY TEAM (MET) CONCEPT
Welcome!	M. DeVita
Introduction – Redefining Resuscitation	K. Hillman
Institutional Approaches to Improve Care of Critically Ill Patients	E. Milbrandt
What is a MET? Why METs?	M. DeVita
Panel /Audience Discussion	R. Bellomo
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2. MOVING PATIENT SAFETY TO CENTER STAGE: METs AS AN IMPORTANT PART OF A PATIENT SAFETY PROGRAM
METs and Patient Safety – in the Context of an Overall Program	J. Gosbee
Evaluating METs	J. Ovretveit
Patient Safety and Quality Improvement: Top-down or Bottom-up?	L. Chelluri
Improving Safety: the Role of METs	D. Teres
Panel /Audience Discussion	K. Hillman
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3. CRISIS CRITERIA – DEFINING THE SERIOUSLY ILL
Why Have Crisis Criteria?	M. DeVita
Acute Care Teams: An Evidence-based Approach to Developing Crisis Criteria	G. Kenward
Information Technology & METs:   Why Bother?	M. Buist
The MERIT Study: What Does It Mean?	K. Hillman
Panel/Audience Discussion	M. DeVita
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4. MEASUREMENT
Measuring METs Effectiveness	R.S. Braithwaite
Evaluating Complex System Intervention in Patient Safety	J. Chen
MET Clinical Indicators (CI) is about System Change	L. Young
Panel/Audience Discussion	K. Hillman
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5. OUTCOME DATA AND METs
ICU Outreach Teams: The Calgary Experience	A. Kirby
Australian Data: What We Measured, What We Found	R. Bellomo
Outcome Measures and Findings at a Community Hospital	K. Duncan
METs and QI Processes	R.S. Braithwaite
Panel/Audience Discussion	R. Bellomo
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6. EDUCATIONAL ISSUES
Nursing Education Implications	N. Mininni
Do METs Impair or Improve Housestaff Education	G. Lighthall
Crisis Team Training:   Simulator Training Prevents Errors	M. DeVita
Panel/Audience Discussion	K. Hillman
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7. CHANGING HOSPITAL CULTURE
Changing Hospital Culture	K. Hillman
Changing Nursing Culture	K. Duncan
Changing Educational Culture	G. Lighthall
METs and DNAR Orders	R. Bellomo
Panel/Audience Discussion	R. Bellomo
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8. HOW TO START A MET PROGRAM
ICU Outreach Teams: The Canadian Experience	A. Kirby
Medical Emergency Teams (METs) Implementation at a Community Hospital	M. White
Sustaining a METs Program	D. Brown
Panel/Audience Discussion	R. Bellomo
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9. MANPOWER, ADMINISTRATION, POLITICS, AND MONEY
Impact of 24 Hour In-Hospital Intensivists on Safety	R. Simmons
Nursing and the MET Response	C. Scholle
Politics and Money: Cost Effectiveness of METs	R. Bellomo
Cost of Implementing METs: The View from Hospital Administration	T. Merryman
Why the UK bought an early crisis response system	J. Bion
Panel/Audience Discussion	D. Teres
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10. VARIATIONS OF METs
Outreach Teams – The UK Experience	J. Bion
MET’s in the Emergency Department	W. Chen
NYC Model of ICU without walls – ER and hospital impact	V. Kvetan
Rapid Response Team: The Hospitalists' Perspective	A. Auerbach
Panel/Audience Discussion	D. Teres
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11. NURSING ISSUES
What Difficulties are Raised and Solved by METs?	N. Mininni
Nursing Retention and MET Type Responses	K. Duncan
Hierarchy Power and METs: The Changing Role of the Nurse	D. Goldsmith
Medical Emergency Response Teams: Nursing Perspectives	C. Scholle
Panel/Audience Discussion	D. Goldsmith
Take CME Quiz	1 Credit